Shipping Policy
At Memon Supermarket, we are committed to providing our customers with reliable and efficient shipping services. Please read the following shipping policy carefully before placing your order.
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Processing Time: We process and ship orders within 1-2 business days from the date of purchase. However, during peak seasons or promotional periods, it may take longer to process orders.
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Shipping Options: We offer shipping through Canada Post and other courier services. The shipping options available to you will depend on your location and the items you have ordered.
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Shipping Rates: Shipping rates are calculated based on the weight and size of your order and your location. The shipping cost will be displayed at the checkout page before you make your payment.
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Estimated Delivery Time: The estimated delivery time depends on the shipping method you have chosen and your location. Please note that delivery times may vary due to weather conditions, custom clearance, and other factors that are beyond our control.
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Order Tracking: Once your order has been shipped, we will provide you with a tracking number that you can use to track your shipment online.
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Shipping Restrictions: We currently only ship within Canada. We do not ship to P.O. boxes, APO/FPO addresses, or international locations.
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Fresh and Frozen Items: Please note that some of our products are fresh or frozen and require special shipping arrangements to maintain their quality. We take extra care to ensure that all fresh and frozen products are packaged properly and shipped using appropriate methods to maintain their quality during transit.
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Damaged or Lost Items: If your order is lost or damaged during shipping, please contact us immediately. We will work with the carrier to resolve the issue as quickly as possible.
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Order Changes or Cancellations: If you need to make changes or cancel your order after it has been placed, please contact us as soon as possible. We will do our best to accommodate your request, but we cannot guarantee that we will be able to make changes or cancel your order once it has been shipped.
If you have any questions about our shipping policy, please contact us atĀ info@memonsupermarket.ca